Campaigns
Library & Video downloading
What's in this tutorial: How to download your videos How to export and download data in CSVSome readersAdvanced Settings - Duplicated Entries / Budget / Schedule
"Allow Duplicate Entries" Option The "Allow duplicate entries" option is a feature that you can enable in ReachOut.AI that allows you to generate videos for the same email address in multiple campaigns. By default, ReachOut.AI allows duplicate videos from being generated for the same email address in the same campaign. If you keep the "Allow duplicate entries" option enabled, ReachOut.AI will generate a new video, even if the email address has already been used in the same campaign.Few readersWhat is "Allow Duplicate Entries"?
The "Allow duplicate entries" option is a feature that you can enable in ReachOut.AI that allows you to generate videos for the same email address in multiple campaigns. By default, ReachOut.AI allows duplicate videos from being generated for the same email address in the same campaign. If you keep the "Allow duplicate entries" option enabled, ReachOut.AI will generate a new video, even if the email address has already been used in the same campaign. When should I use the "Allow duplicaFew readers
Step #1: Adding Contacts
Adding contacts using B2B Lead Engines (Add-On)
What's B2B Lead Engine? B2B Lead Builder is a search engine for leads that aggregates the world’s professional data and delivers the freshest leads to you. You can find key decision makers and contact information in your target market without leaving Reachout. It's video prospecting, automated! You can search among millions of verified B2B contact profilSome readersAutomatically push data to your campaign(s)
Looking to create automated video prospecting engine and add contacts to your campaigns on a complete autopilot? We make it easy for you by offering different ways to do. No-code automation tools: Zapier Pabbly Make API / Webhooks: API AccessFew readersManually upload your data in your campaign(s) - CSV import
If you want to add contacts to your campaign(s) manually, check out the following: Add a single contact Upload a CSVFew readers
Step #2: Video Personalization
Cloning Yourself & Custom Avatars (Add-On)
What's in this article: What's a custom avatar? How to clone yourself and upload custom avatar(s) using VIDEO How to clone yourself and upload custom avatar(s) from STILL IMAGES What's a custom avatar? Custom avatar is digital, but a photo-realistic representation of a human. These custom avatars can be used to create business videos with ReachOut.AI. You can create a custom avatar of yourself or a team member for example (with the explicit consent of the person).FeaturedCloning your voice with Resemble
Clone any voice and create dynamic, iterable, and unique voice content by using our voice cloning integration with Resemble.ai Resemble.ai is a third-party service we are integrated with and you can signup for free with a pay-as-you-go plan. However, we are negotiating with them to get special rates for our users, so great stuff is coming there. (more providers are coming soon) How can I get started with cloning my voice? Here are the steps to clone your voice You need first toPopularTransfer Background Personalization
The transfer background personalization is a feature designed to keep the background consistent in case you upload a video of yourself or your spokesperson. So for example, an AI avatar appears with a particular background behind it, once it's done talking, it then transitions to a video of a real human, the platform automatically strips off the background and replaces it with the one from behind the AI avatar, magic! :) See how it works here: youtube Transfer background personalization (gXSome readersBest practices to generating better sounding TTS audios
Does your audio sounds kind of robotic or weird? Not all text-to-speech engines are created equal. ReachOut.AI natively uses neural voices from Amazon, Google, Azure, and IBM. These TTS engines use different advanced algorithms and natural-sounding voices to generate more realistic speech.Some readersHow to import a real voice/audio MP3 file
Here are the step-by-step instructions for using your own voice/audio file and lip-syncing it with your digital avatar: Start by logging into your ReachOut.AI account and creating a new campaign. In the "Video Personalization" step, look for the speakers icon 🔈 below the editor and click on it. You will see three tabs: *AI Voices, Cloned Voices, and Upload your Voice. Click on the "Upload your Voice" tab. Click the "Select file" button and choose the MP3 audioSome readersSpeech Modification - Personalizing variables in a real video
Speech Modification alllows you to record a video of yourself once, and ReachOut.AI will personalize it and address thousands of recipients one at a time, at scale, automatically. What's Seamless Video Dubbing? Seamless Video Dubbing will enable you to record a video of yourself just once and then customize it for any number of recipients. You'll have the ability to modify sections of the speeFew readersDynamic Backdrops
1 min to read What's in this tutorial: What's the Backdrop feature? How to power-up your pre-recorded videos using dynamic backgrounds How and when to use fallback backgroundsFew readersLI Profile Auto-Screenshots
You need to import/upload a list of contacts that contain LinkedIn profile URLs Enable the Smart Dynamic Background feature in Step 2 (video personalization) screen Select the LI variable from the dropdown. If you've subscribed to B2B Lead Engines that includes the "LI profile screenshots" feature. You can access it under the "Video Personalization" tab while creating the campaign. (https://storaFew readersChoosing Digital Humans - AI Reps Library
Choosing the right digital human for your needs can be a daunting task. There are thousands of different digital humans available to choose and use in your campaigns and videos. AI Representative/Avatar Library can be accessed by following these steps: Go to Video Personalization tab while creating a campaignFew readersUploading a custom background
Create or edit existing campaign Click "Video Personalization" Click "Video Background" Click the "Video" (or "Image") tab (https://storage.crisp.chat/users/helpdesk/webFew readersAdding a Transition Video
When using ReachOut.AI, you may want to add a transition video to your AI-generated video to make it more engaging and explain things further. The 'Add Video' feature allows you to easily add a transition video by auto-playing it as "next video" when you access and view the video on the video page itself.Few readers
Step #3: Dynamic Video Pages
Self-Hosted Landing Page VS. Custom Domain - What's the difference?
Self-hosted landing page is a unique URL (web page) you provide in ReachOut.AI that's under your control. We provide you an embed video code to paste on this page so every contact sees his personalized video on this self-hosted landing page. The Custom Domain is basically masking the codes inside your emails which helps on email deliverability. Both features compliments each other.Some readersPre-Made Video Pages
1 min to read What's in this tutorial: Using pre-made templates Personalizing your video pages (tips and tricks)Few readersSelf-Hosted Video Pages
1 min to read What's in this tutorial: How to use your own self-hosted video pages How to pass parameters variables to customize your pagesFew readers
Step #4: Built-in Email Scheduler
Emails not sending - General Troubleshooting
What's in this article: SMTP is added but emails are not sending Email is marked as "Sent" but nothing is sent Please "Send a test" to yourself to make sure that deliverability works (inside the campaign's scheduler) Click the "Activate Email Scheduler" button in your campaigns' Email Scheduler settings Make sure that your campaign is and NOT in color df68PopularConfigure the email scheduler (it's critical!)
"Email Scheduler", the most frequently asked question. You can find this beast (not so) in the integration section as seen in the screenshot below. It's very important that we set up email scheduler right as it can affect email delivery or a shortcoming in this section can hinder email delivery altogether. Subject line: This is where you enter the subject of your email. Yes, it can hold custSome readersConnect your sender email provider
ReachOut.AI's built-in email scheduler offers the flexibility to connect with your favorite SMTP provider. This integration allows you to send emails with your preferred email address and gives you better control over your email campaigns. To learn how to integrate ReachOut.AI with your preferred SMTP provider, please choose from one of the following articles: How to connect Gmail / Gsuite How to connect Sendgrid SMSome readersEmail Deliverability - Why Emails Go To Spam?
If your emails are ending up in users’ spam folders, there are a few best practices you can do. Since you are providing your own SMTP, the email deliverability is outside of our control because it depends on many factors, such as The IP reputation of the provided SMTP How well warmed up your email is Your content triggers spam filters. Missing unsubscribe link (we will add this option soon / meanwhile you can turn this on from your SMTP) In addition, please check thFew readersHow do I add an unsubscribe button to my emails
Method 1: You can simply add unsubscribe anywhere in your email content. Method 2: Add an unsubscribe link to your emails by clicking this button in the Email Scheduler editor. Or simply add unsubscribe and that works exactly the same way as above.Few readersEmail Scheduler - General FAQ
Yes, you can add multiple email sender accounts under Settings / SMTP. You can add as many as you want. We don't have an email inbox rotation feature yet.Few readersHow to set up your DKIM, SPF, and DMARC
In order to configure SPF, DKIM and DMARC records correctly, you should refer to the steps outlined in the Google Workspace Admin Help. These are the instructions you can follow: Set up SPF for the domain. Set up DKIM for the domain. Set up a mailbox for reports. Get the domain host sign-in information. Check for an existing DMARC record (you can use MxToolbox here). Change DMARC policy. You must correctly set up DKIM, SPF, MX, and DMARC initially and make any subsequent changesFew readers
Step #5: Publishing
Publishing campaign
The last step of launching your campaign is publishing it. If you are looking to track conversions such as appointments or downloads, you can copy and paste the code provided under the Setup a Conversion Tracking (Optional) heading on your "Thank You Page". If you chose the Self-Hosted Landing Page option, you will be presented one more code under the heading Embed This Video in the Publish tab. You will need to copy and paste this code where you want the video to appear on your websiteFew readersUnderstanding White-label Reporting
White-label reporting allows you to share real-time campaign statistics with your clients without any reference to ReachOut.AI, giving you a clean and professional look. What is White-label Reporting? White-label reporting is a feature in ReachOut.AI that provides you with a unique link that you can share with your clients to give them access to real-time campaign statistics. The link does not reference ReachOut.AI, making it appear as if the analytics are generated from your own tool or pFew readers