Account profile and preferences

• Edit Profile & Change Password

  We're open to change information in your profile and update password as/if needed. Just follow these simple steps. Click on the username in the upper right corner. Click "Profile". Make changes and click "Update Profile" when done.Few readers

• Configure Subdomain

  Once the video is created, its default URL looks something like this. Here's how you can personalize your subdomain in the URL above. Click on the username at the upper right corner. Click "Profile". Add your desired subdomain in theFew readers

Manage your subscription

• Download invoices

  Otherwise, please follow the instructions below: Downloading any paid invoices from the system for your records is very easy. Right click on the username in the upper right corner. Click "Billing" and then select the "Billing & details" tab. All the paid invoices should show, go aheadFew readers

• Update credit card

  In case you'd like to update your credit card in our secure system for seamless payments and uninterrupted service. Please follow the steps below. Right click on the username in the upper right corner. Click "Billing" and then select the "Billing & Details" tab. On the right-hand panel, click "Change Card" and follow the instructions.Few readers

Other account-related questions

• Cancellation & Refunds

  In this article, we will provide you with comprehensive information regarding the following important aspects: Trial period for new acounts Cancellation policy Refund policy for both subscriptions and lifetime deals Handling payment disputes Procedures for refunds on unauthorized charges The reasoning behind our refund policy Trial Period: The 14-day trial period is designed to allow users like yourself to test the features and functionality of our platform before committing tSome readers

• Policy Threatening Behavior

  At ReachOut.AI, we take customer satisfaction seriously and strive to provide the best possible experience. However, we maintain a strict policy against blackmail reviews and threatening behavior. We understand that not every customer may be fully satisfied with our services, and we are here to address any genuine concerns they may have. However, using threats or attempting to harm our reputation through negative reviews is not an acceptable means to seek a refund. While we value feedback aFew readers

• Adding Team Members to Your Account

  We understand the importance of collaborating with your team members to manage campaigns effectively. While we are actively working on developing advanced team access and user management capabilities, we currently do not have a dedicated module for this purpose. However, we do provide a solution for users on our Business plan to collaborate with their team members. Sharing Login Credentials: If you are on the Business plan, your account is enabled for sharing access using the saFew readers