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Account & Billing
Anything relating to accounts, license info, billing, invoicing, etc.
Account profile and preferences
Edit Profile & Change Password
We're open to change information in your profile and update password as/if needed. Just follow these simple steps. Click on the username in the upper right corner. Click "Profile". Make changes and click "Update Profile" when done.
Once the video is created, its default URL looks something like this. Here's how you can personalize your subdomain in the URL above. Click on the username at the upper right corner. Click "Profile". Add your desired subdomain in the
Manage your subscription
Downloading any paid invoices from the system for your records is very easy. Right click on the username in the upper right corner. Click "Billing" and then select the "Billing & details" tab. All the paid invoices should show, go ahead and click the desired invoice to download it to your computer as a PDF file. Here's a quick screenshot as well.
Update credit card
In case you'd like to update your credit card in our secure system for seamless payments and uninterrupted service. Please follow the steps below. Right click on the username in the upper right corner. Click "Billing" and then select the "Billing & Details" tab. On the right-hand panel, click "Change Card" and follow the instructions.
Other account-related questions
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