Articles on: FAQ & Troubleshooting

Company location field not loading

Troubleshooting Steps for Dynamic Dropdown JS Script not loading "Company Locations" while typing and searching for data:

If you're experiencing issues with the "Company locations" while typing on our web app, here are a few troubleshooting steps that you can try:

Step 1: Clear the browser cache and cookies

Sometimes, the browser cache and cookies can cause issues with web applications. Clearing the cache and cookies can help resolve these issues. Sometimes, the issue can be specific to a particular browser. You can try accessing the web application using a different browser and see if the issue persists.

Step 2: Pause ad-blocker or security software and try again

It is also possible that an app installed on your machine is preventing the dynamic dropdown JS script from loading locations while typing. If you have an ad-blocker or a security software installed on your machine, it could be preventing certain scripts or requests from running on the web application, including the dynamic dropdown JS script. In this case, you may need to adjust the settings of the app to allow the web application to run properly.

A slow or intermittent internet connection can cause issues with web applications. Check your internet connection and see if it's stable.

Step 3: Disable or update browser's extensions

It is also possible that there are conflicting extensions or add-ons in your browser that are causing issues with the dynamic dropdown JS script. Try disabling all the extensions or add-ons in your browser and see if the issue persists. If the issue goes away, try enabling the extensions or add-ons one-by-one to identify which one is causing the issue.

Check if there are any updates available for the web application or the browser. Sometimes, updating the web application or the browser can resolve the issue.

Step 4: Restart your device

Try restarting your device and then accessing the web application to see if the issue persists.

Step 5: Contact support

Lastly, if the above steps do not resolve the issue, please contact our support team for further assistance. Our team can provide further troubleshooting steps and help you resolve the issue.

We hope that these troubleshooting steps help you resolve the issue with the dynamic dropdown JS script not loading locations while typing on our web app. If you have any further questions or concerns, please don't hesitate to contact our support team.

Updated on: 02/03/2023

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