Articles on: FAQ & Troubleshooting

My autoresponder is not on the list - What should I do?

We built ReachOut.AI with integrations in mind so you can integrate absolutely any autoresponder you might need. Our platform allows you to integrate with ANY autoresponder by simply providing us with the email merge tag (variable) used by your CRM or autoresponder.

In this help article, we will guide you on how to integrate your autoresponder with ReachOut.AI and provide you with an example of how to do it yourself.

Step 1: Provide Email Merge Tag

To integrate your autoresponder with ReachOut.AI, you just need to know the email merge tag (eg. %%EMAIL%%) used by your autoresponder. This tag is typically used to dynamically insert the recipient's email address into your email tool, CRM, or autoresponder.

Step 2: Add/Replace Email Merge Tag to ReachOut.AI

Once you have obtained the email merge tag from your autoresponder, you can easily add it to ReachOut.AI.

In the campaign creation process, go to Integrations
Click Third Party Integrations
Select ANY tool from the list (it doesn't matter matter which one)
Replace the default email merge tag with the one provided by your autoresponder.

For example, if your autoresponder uses the merge tag %%EMAIL%%, you can replace the default merge tag in the code with %%EMAIL%%.

Step 3: Add a New Contact and Verify Integration

After adding the email merge tag to ReachOut.AI, it's important to add a new contact, and verify the integration. You can create a test campaign and send it to your own email address to ensure that the email merge tag is properly replaced with the recipient's email address from your autoresponder.

Note: If you are unsure about which email merge tag to use or how to obtain it from your autoresponder, you can reach out to the support team of your autoresponder for assistance. They should be able to provide you with the necessary information to integrate with ReachOut.AI.

If you have any further questions or need assistance with integrating your autoresponder, please contact our support team for help.

We hope this article has provided you with a clear understanding of how to integrate your autoresponder with ReachOut.AI.

Updated on: 20/04/2023

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